Refund policy

🌿 Return & Refund Policy

Woven with care. Backed by trust.

At Saree Haveli, we believe that trust is built not just in what we deliver — but in how we stand by it.

Every saree is carefully packed and sent with the intention that you’ll love it.
But if it doesn’t feel right, we’ve made the return process simple, transparent, and fair.

🧵 A Thoughtful Return Window

We offer a 48-hour return window from the time your order is delivered.

If you wish to return your saree, simply inform us within this period through:

  • WhatsApp
  • Phone call

Once you reach out, we’ll guide you through the next steps.

📦 Easy Returns, Made Convenient

Every order includes a return cover for your convenience.

To initiate a return:

  1. Place the saree back into the provided return cover
  2. Ensure it is in its original, unused, and intact condition
  3. Ship it back to us using any courier service of your choice

This ensures flexibility for you while keeping the product protected in transit.

🔍 Our Quality Check

Once your return reaches us, our team carefully inspects the saree to ensure it is:

  • Unused
  • Undamaged
  • In its original condition

If the product meets these conditions, the return is approved and processed smoothly.

⚖️ In Case of Damage or Use

To maintain fairness for all customers, returns that do not meet the above conditions may not be eligible for a refund.

If a returned product is found to be:

  • Used
  • Damaged
  • Altered
  • Not in its original condition

we will share clear evidence (photos/videos) via WhatsApp for complete transparency.

In such cases:

  • The return will not be approved for refund
  • The product will be respectfully shipped back to you

💰 Refunds, Handled with Care

Once your return passes our quality check, your refund is processed promptly.

We aim to keep this process smooth, timely, and transparent at every step.

🤝 A Shared Understanding

We are committed to:

  • Offering honest product representation
  • Maintaining clear communication
  • Providing a fair and transparent return process

In return, we request that:

  • Returns are initiated within 48 hours of delivery
  • Products are sent back in their original condition

Because trust, like every fine weave, is strongest when held from both sides.

✨ A Quiet Assurance

No hidden conditions.
No unnecessary complications.
Just a sincere promise — that your experience with us will always be handled with care and integrity.