Terms of service

Welcome to Saree Haveli. These Terms and Conditions govern your use of our website www.sareehaveli.com and the services offered by us. By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue using the site.

Introduction
This website is operated by Saree Haveli, a sole proprietorship. By using this website, you agree to comply with all Terms stated here.

Eligibility
Users must be 18 years or older.
Users must provide accurate and complete information when making a purchase or creating an account.

Account Registration
If you create an account on our website, you are responsible for:
• Keeping your login information confidential
• All activities that occur under your account
• Informing us if you suspect unauthorized use
We may suspend or terminate accounts in case of misuse or violation of these Terms.

Product Information
We aim to provide accurate product details. However:
• Colors, textures, and appearance may vary due to screen differences or photography
• Handmade or handwoven products may naturally have minor variations
• Product availability may change without notice
• We may modify or discontinue products at any time

Pricing and Payments
• All prices are in Indian Rupees (INR)
• Prices may change without prior notice
• Any pricing or typographical errors may be corrected by us
• Payments are processed securely through CCAvenue
• Orders are confirmed only after successful payment

Order Acceptance and Cancellation
We may accept or decline any order at our discretion.
Orders may be canceled due to:
• Stock unavailability
• Payment failure
• Incorrect information provided
• Suspected fraudulent activity
Any payment received for a canceled order will be refunded as per our refund policy.

Intellectual Property
All website content, including images, product photos, text, graphics, and branding, belongs to Saree Haveli.
Users may not copy, reproduce, distribute, modify, or use any content without written permission.

Prohibited Activities
Users must not:
• Misuse or copy website content
• Engage in fraudulent transactions
• Attempt to hack or disrupt the website
• Upload harmful files or malicious programs
• Use content for unauthorized commercial purposes

Limitation of Liability
Saree Haveli is not liable for:
• Indirect, incidental, or consequential damages
• Delays caused by courier partners or external factors
• Variations in product color or appearance
• Loss arising from unauthorized use of user accounts
• Technical errors beyond our control

Disclaimer
We aim to provide accurate product descriptions, but slight variations may occur.
Handcrafted products may naturally include minor imperfections.
Availability of products cannot be guaranteed at all times.

Indemnification
Users agree to indemnify Saree Haveli against any claims, damages, losses, or expenses arising from:
• Misuse of the website
• Violation of these Terms
• Wrong or misleading information provided
• Unauthorized activity under their account

Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in Kochi, Kerala.

Termination
We may suspend or terminate user access to the website if:
• These Terms are violated
• Fraudulent or harmful activity is detected
• Continued usage poses legal or operational risk

Changes to Terms
We may update these Terms at any time. Continued use of the website implies acceptance of updated Terms.

Contact Information
For any queries regarding these Terms, email us at info@sareehaveli.com